Privacy Policy

Last updated: April 29, 2025

Welcome to Moments! We value your privacy and strive to be transparent about how we handle your personal information. This policy outlines the types of data we collect, the purpose for which it is used, and your rights concerning your data.

Scope and Applicability

This Privacy Policy applies to all users of the Moments mobile application ("the App") and any related services provided by Moments Inc. By accessing or using the App, you agree to the collection and use of information in accordance with this policy.

1. Eligibility

You must be at least 18 years old to use Moments. We do not knowingly collect information from children under 18. If you believe that we have collected data from a minor, please contact us immediately.

2. Information We Collect

2.1 Personal Information

When you register or contact support, we may collect:

• Your name, email address, and profile picture.
• Any additional information you choose to provide in your profile.

2.2 Content Information

Your photos, text posts, comments, and any media you upload to the App are stored and processed to enable social interactions.

2.3 Usage Data

We automatically gather analytics and usage data via Google Analytics and Firebase SDKs, including device type, operating system, in-app actions, session duration, and anonymized identifiers.

3. How We Use Your Information

We use collected data to:

• Deliver core App functions, such as viewing and posting content.
• Personalize your feed and suggest relevant connections.
• Send transactional emails, updates, and customer support messages.
• Perform analytics to improve performance, stability, and user experience.
• Ensure compliance with legal obligations and respond to lawful requests.

4. Data Retention and Deletion

Your profile and associated data are retained for up to three (3) years from the date of last activity. You may request deletion of your account and all personal data at any time. Upon receiving a deletion request, we will permanently erase your data within 30 days, except where further retention is required by law.

5. Third-Party Services and Sharing

We do not sell your personal information. We may share data with:

• Service providers and hosting partners who support the App’s infrastructure.
• Law enforcement agencies when legally compelled to do so.
• Other users when you make content publicly available.

We integrate with Google Analytics and Firebase for performance monitoring and analytics. These services operate under their own privacy policies.

6. Cookies and Tracking Technologies

Although Moments is a mobile App, we may use cookies or similar local storage mechanisms if you access our web-based documentation. Cookies help us remember preferences and compile usage statistics.

7. International Data Transfers

Moments Inc. is headquartered in the Philippines. Your data may be stored and processed on servers located in the Philippines or other jurisdictions. By using the App, you consent to the transfer of your data to these locations.

8. Security Measures

We implement reasonable technical and organizational safeguards to protect your data against unauthorized access, alteration, or disclosure. However, no security system is impenetrable.

9. Your Rights

• Access: Request a copy of your personal data.
• Correction: Update or correct inaccurate information.
• Deletion: Request erasure of your personal data.
• Objection: Object to certain processing activities.
• Portability: Receive your data in a structured format.

10. Changes to This Policy

We may update this policy at any time. All changes are posted on this Privacy Policy page with a revised date. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at [email protected].